RETURN POLICY & IMPORTANT INFORMATION

CUSTOMER SATISFACTION IS OUR GOAL AT LIMITED to 7. IN THE EVENT THAT ANY UNUSED PRODUCT DOES NOT MEET YOUR EXPECTATIONS, IT MAY BE RETURNED FOR CREDIT OR EXCHANGE, SUBJECT TO ITEM AVAILABILITY.

  • All return, credit and/or exchange requests must be made within 14 days of order receipt.
  • All purchases of sale items are final and returns are not accepted.

EXCHANGE CONSIDERATIONS

  • Your shipment will include a return form, which includes information on how to exchange or return your item(s) unless otherwise indicated.
  • All returned items must be accompanied by a properly completed return form. For your convenience, the exchange/return form is enclosed with every purchase. Failure to include this form could delay return processing.
  • All returns will be credited to the original form of payment. Your credit card account will be credited upon processing of the returned item(s), and your credit should appear on your next statement. Please allow 12-14 business days for receipt and processing of your return. You will receive an email notification upon the completion of return processing.
  • If an item exchange is due to a mistake on the part of Limited to 7 or issues of quality, the exchanged items will be shipped at no cost to you via Standard Ground delivery.
  • Returned items for exchange will be processed and a new order will be placed for the replacement item(s). Availability of replacement item is not guaranteed. Please allow 10-12 business days for receipt and processing of your exchange.
  • Please list returned items on the Return/Exchange form, fill in the quantity returned, and enter the appropriate codes. Pack your return and include the Return/Exchange form with your shipment. A $5.00 processing fee will be applied against your credit.
  • Shipping fees will not be credited upon receipt of returned items.
  • Any item that is not in its original condition, is damaged, worn, or missing embellishments may not be returned.
  • Limited to 7 LLC will not be responsible for returns lost in transit.
  • International Returns – For international returns outside of the contiguous USA, please indicate on package “RETURN, NO DUTIES” or your package will be returned to you. We unfortunately cannot take responsibility for duties and customs. If you elect to return your product and you are based outside of the United States, we will not be responsible for any duties/customs that you have paid. Free returns and exchanges are only offered within the US. If you are an international customer, please note that international shipping costs are non-refundable and will not be covered by Limited to 7 LLC.

IF YOU HAVE ANY QUESTIONS ABOUT YOUR ORDER OR THE RETURN PROCESS, PLEASE CONTACT CUSTOMER SERVICE AT 1-832-716-6994.

Please send returns and exchanges addressed to:

1901 Post Oak Boulevard

Unit 4304

Houston, TX, 77056

USA